Privacy policy

PRIVACY POLICY – Puppy Playground

Last Updated: November 4, 2025

Puppy Playground (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, store, and use customer information when you visit PuppyPlayground.com or make a purchase.

1. Information We Collect

We may collect:

            •          Personal information: name, email address, phone number, billing address, shipping address

            •          Order information: products purchased, order history, payment method (we do not store full credit card details)

            •          Technical information: IP address, device type, browser type, cookies, and analytics data

            •          Voluntary information: messages sent through our contact form or via email

2. How We Use Your Information

We use your information to:

            •          Process, fulfill, and deliver orders

            •          Communicate with you regarding orders or support requests

            •          Improve our website, products, and customer experience

            •          Comply with legal and regulatory obligations

            •          Send marketing communications (only if you opt in)

3. How We Store and Protect Data

We store customer data securely using Shopify’s encrypted systems and industry-standard security practices.

We do not sell customer information to third parties.

4. Sharing Information

We share data only with trusted partners needed to operate our business, such as:

            •          Payment processors

            •          Shipping and logistics providers

            •          Email and marketing service providers (opt-in only)

These partners are required to protect your data and use it only for the services they provide.

5. Cookies

We use cookies to:

            •          Remember items in your cart

            •          Enable secure login and checkout

            •          Help us understand how visitors use the site

You can disable cookies in your browser settings, but some site features may not function properly.

6. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at:

📧 info@puppyplayground.com