Questions before you order?

Yes — we ship internationally and have helped customers in places like Dubai, Singapore, London, Hong Kong, and Australia. International orders need a custom shipping quote through our broker, so please call 888-892-1615 or email info@puppyplayground.com before checkout.

Yes. Governments, municipalities, parks, humane associations, and public agencies can contact us for ordering support, documentation, package recommendations, and shipping coordination.

You can order directly online through Products or Packages. Choose the item or package, select colors when prompted, add it to cart, and checkout. If you need help choosing equipment for a facility, call 888-892-1615 or email info@puppyplayground.com.

Most made-to-order playground equipment ships or arrives in roughly 3–4 weeks depending on production, color selection, order size, and freight timing. If you have a deadline or opening date, contact us before ordering.

Puppy Playground equipment is built with smooth, durable, non-porous surfaces for daily facility use. Wash with facility-appropriate soap or sanitizer, rinse as needed, and let pieces dry before returning them to heavy play.

Some dogs chew anything new in a play yard. Supervise heavy chewers, rotate or remove pieces if chewing starts, inspect equipment regularly, and contact us if you need replacement parts or help choosing the right setup for your dog mix.

Financing options may vary by checkout setup and order type. If financing is important to the purchase, contact us before ordering so we can confirm the best available option.